Support

Exceptional Support for Your Educational Journey

At Piksera LMS, we understand that the path of education can sometimes be challenging, and that's why we're committed to offering unwavering support to our users. We believe that your success is our success, and our support services reflect this commitment.

6 Months of Free Support (Regular License) With a regular Piksera LMS license, you are entitled to a generous 6-month period of free support. During this time, our dedicated support team is at your disposal, ready to assist with any questions, concerns, or technical issues you may encounter.

Whether you're a student, instructor, or administrator, our support is designed to help you navigate the platform smoothly, ensuring that your educational experience remains seamless and hassle-free.

12 Months of Free Support (Extended License) For those who choose the extended license of Piksera LMS, we go even further in our commitment to your success by offering a full year of free support. This extended support period provides you with ample time to fully explore the platform, create and manage your courses, and address any potential challenges that may arise.

Our support team is not just here to troubleshoot technical issues; we're here to guide you, provide insights, and ensure that you make the most of Piksera LMS, whether you're using it for personal learning or running a large educational institution.

What Our Support Covers: Our support services cover a wide range of areas, including but not limited to:

  1. Technical Assistance: We're here to help you with any technical issues you encounter while using Piksera LMS, from installation to troubleshooting.

  2. Platform Navigation: If you're new to the platform or need assistance with its various features and tools, our support team can provide guidance and tutorials.

  3. License Activation: We'll guide you through the process of obtaining and activating your Piksera LMS license, ensuring that your platform runs smoothly.

  4. General Queries: Have questions about how to use specific features, manage courses, or optimize your experience? Feel free to reach out; we're here to provide answers.

What Our Larger Support Covers: You can ask more about these...

  1. Customization: Whether you want to personalize your Piksera LMS experience or need assistance with theme customization, we're here to offer advice and assistance but is paid separetely. 

Our goal is to make your educational journey with Piksera LMS as smooth and rewarding as possible. We're passionate about your success and are dedicated to supporting you every step of the way.

Choose Piksera LMS, and you're not just choosing a learning platform – you're choosing a partner in your educational endeavors. Your success is our top priority, and our support services reflect that commitment.

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